To return a product, please follow the instructions below so we can serve you better.
- Obtain a Return Merchandise Authorization (RMA) number
- All merchandise to be returned must be accompanied by an RMA number and in its original packaging. The product must be unused, unaltered and unchanged from its original state. Any merchandise returned that does not meet this criteria may be subjected to an additional handling fee or refused.
- You will receive an RMA number via E Mail with shipping instructions and address to send your merchandise.
- Returns require a copy of the original invoice.
- No returns after 30 days.
- No returns on special order items.
- Returns must be unused and in condition to be sold as NEW.
- All returns will be assessed a $5 processing fee per RMA number.
- Absolutely no returns on electrical items.
- Repack return items carefully to avoid damage.
- EastCoastSpeed reserves the right to refuse any return items if returned items cannot be sold as "New".
- Refunds do not include freight and are subject to a restocking fee.