FAQ's

  1. Return Policy
  2. How do I get Free Shipping?
  3. Has my order shipped?
  4. How do I track my order?
  5. Do I have to pay sales tax?
  6. I can’t find what I am looking for

Q: Return Policy

To return a product, please follow the instructions below so we can serve you better.

  1. Obtain a Return Merchandise Authorization (RMA) number
  2. All merchandise to be returned must be accompanied by an RMA number and in its original packaging. The product must be unused, unaltered and unchanged from its original state. Any merchandise returned that does not meet this criteria may be subjected to an additional handling fee or refused.
  3. You will receive an RMA number via E Mail with shipping instructions and address to send your merchandise.
  4. Returns require a copy of the original invoice.
  5. No returns after 30 days.
  6. No returns on special order items.
  7. Returns must be unused and in condition to be sold as NEW.
  8. All returns will be assessed a $5 processing fee per RMA number.
  9. Absolutely no returns on electrical items.
  10. Repack return items carefully to avoid damage.
  11. EastCoastSpeed reserves the right to refuse any return items if returned items cannot be sold as "New".
  12. Refunds do not include freight and are subject to a restocking fee.

Q: How do I get Free Shipping?

If you spend more then $124.99, you will receive free shipping!

Q: Has my order shipped?

Orders received by 3:00 p.m. EST typically ship the same day. We will notify via e Mail with your tracking number after your order has shipped. These notifications sometimes may not be posted until the next business day due to the high volume of orders we process.

Q: How do I track my order?

Your tracking information will automatically be e Mailed to you after your order has shipped. Please note that tracking information is sometimes not available until the next business day after your order ships due to the high velocity of orders we process.

Q: Do I have to pay sales tax?

You will not be charged sales tax on your order unless you live in the state of New York. We charge all applicable sales tax on orders delivered to addresses within New York. Any sales taxes due for orders shipped to any other state shall be the sole responsibility of the customer.

Q: I can’t find what I am looking for

We offer thousands of name brand racing parts, supplies and accessories. We are adding new products to our database daily. Please email us or call us at 585-343-8658 and tell us what you are looking for. We will promptly reply with product availability and pricing information to assist you in ordering the product you are looking for.


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